Chester Bus Interchange

Passengers were able to begin using Chester’s new bus interchange from 30 May. The location of the Bus Interchange is:

Chester Bus Interchange, George Street, Chester, CH1 3EQ

The existing interchange by Chester Town Hall closed on the 4 June. The lower part of the Town Hall interchange will remain open for taxis and coaches. This will be the site for Chester’s Northgate Development.

Fully trained staff to offer assistance
Free customer WiFi
Customer Services office fitted with hearing induction loop
Closed Circuit TV for personal security
Directional signage throughout the facility
Colour contrasting seating, bins and timetable displays
13 LCD screens displaying real time or scheduled information located above each stand door
Information Point at the entrance to the facility displaying bus, rail and park and ride services
16 timetable display boards showing timetables and general information such as lost property, health and safety, tourist map
Shopmobility telephone information point
Real Time Information
RNIB 'Map for All' (Tactile Maps)
Ladies Toilets/Baby Changing
Men’s Toilets/Baby Changing
Accessibility Toilets/Baby Changing
Changing Places Facility
Tactile paving for blind and visually impaired passengers
Coffee shop and Newsagent
Cycle Stands
Rest room for staff and drivers
Air / Noise monitoring equipment
Automatic Number Plate Recognition
Flat and easy accessible facility

Operators

The following operators will be operating services from the bus interchange; Arriva, Arrowebrook, Avon Buses, Aintree Coachline, D J Jones, National Express , Stagecoach and Townlynx.

Shopper Hopper

For the convenience of passengers, a free shuttle bus service will run from the Interchange to the Town Hall with accessible buses running every 15 minutes from 8am to 6pm.