Just Eat email Scam

Alert message sent 13/11/2015 07:54:00

Information sent on behalf of Cheshire Constabulary

People who use online takeaway service ‘Just Eat’ are being warned to watch out for a new email scam that uses the company's name. The email, which looks genuine, asks recipients who have used the Just Eat site to complete a survey rating their experience in return for a £10 credit on their account. In order to obtain the credit recipients are told to enter their bank details. The email contains the victim’s full name, mobile number and address and will ask you to sign in using your Just Eat email and password. After this has been done there is a survey that asks about how often you get takeaways and how likely you would be to recommend the service. On the final page it asks for a large amount of personal information, including a 16-digit card number, expiry date, security code, sort code and account number as well as 3D secure code password and date of birth.

Just Eat have confirmed the email is not genuine and is a phishing email. If you get this email, don’t complete the survey, reply or download any of the attachments, just delete it. If you think you may have been duped by this email already take steps to protect your accounts and ensure you do not become a victim of ID theft.

It’s a good idea to change your Just Eat password and any other account that shares the same information and keep an eye on your credit file to see if there is any unusual activity.
Please pass this information to family, friends, neighbours and anyone else who may be vulnerable.
For general consumer advice ring Citizen’s Advice Consumer Advice service on 03454 04 05 06.

www.tswarrington.co.uk tradingstandards@warrington.gov.uk
Message sent by
Timothy O'Hanlon (Police, PC, Warrington LPU Response PC)

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