Northwich Household Waste Recycling Centre is named best in Britain

20 May 2014

​Northwich Household Waste Recycling Centre (HWRC) has been named the top facility of its kind in Britain.
It was chosen as the ‘Civic Amenity Site of the Year’ in the Awards for Excellence in Recycling and Waste Management 2014.
Regarded as the ‘Oscars’ of the recycling and waste management sector, the awards are renowned for showcasing innovation, dedication and success among local authorities and businesses.
Judges praised the wide range of recyclables accepted at the Northwich facility and the increased volume of waste electrical and electronic equipment (WEEE) coming on to the site.
They also noted that improved signage and significant engagement from site staff were helping to boost recycling rates, which are forecast to hit 78 percent this summer.
Councillor Lynn Riley, Executive Member for Localities, said: “The Household Waste Recycling Centre is a great asset for Northwich, with a modern design, plenty of room for circulating and parking and some outstanding recycling and reuse facilities.
“We are delighted that it has been chosen as a model of excellence for sites across Britain to aspire to.
“This well-deserved award is testament to the hard work of the Council and its partners, and particular praise should go to the site staff whose helpful and professional approach is a major factor in its high customer satisfaction levels.
“At a time when there is so much happening in and around the town - including the very exciting BID - this is yet another opportunity to put Northwich on the national map.” The Marbury Lane site, which is operated by HW Martin Waste Ltd, has recently undergone a major refurbishment and improvement scheme.
Since April 2013 more than 77 percent of waste received has been recycled or reused - and every month the site has equalled or bettered its performance.
The facility currently boasts customer satisfaction levels in excess of 90 percent.
Local Councillor Amy Mercer-Bailey said: “We are very proud of the success of the Northwich HWRC and it is fantastic that this has been recognised on a national level.
“The recent improvements have made it easier for people to recycle a range of items, including unwanted electrical appliances, which wherever possible are reconditioned and donated to local families in need.
“My congratulations go to the Council’s Waste Management Team and its partners on achieving this award, and I would also like to thank local residents for their clear commitment to recycling.”
Adam Smith, Regional Manager of HW Martin, said: “We are extremely proud to be part of the award-winning partnership.
“It recognises the tremendous motivation and commitment of the staff to provide the community with first class customer service, to recycle as much material as possible and to provide the local charity with as many reusable electrical appliances as possible.
“We would like to thank all our customers for their enthusiasm and help which has allowed us to achieve this honour.”
The Council’s partner Valpak Ltd funded the recent improvements under its WEEE contract, providing more skips, additional recycling options and improved customer access to the skips.
The site recycles hard plastics, small and large electrical items, televisions and monitors, fridges/freezers and fluorescent bulbs.
Staff provide a local charity with electrical items that can be reused for the benefit of families in need. More than 150 items have been donated since April 2013.
Sarah Pass of Valpak said: “We are lucky to have such great partners to work with and a really great team of staff on site who work very hard to ensure that customers attending the site are safe, guided and well looked after.
“Waste electrical items are not just important to recycle, if handled the right way they can be taken on by new users and given a whole new lease of life.
“In times when the economy is tough, the use of second hand goods has become a major support to local communities and residents who would not otherwise have access to brand new cookers, fridges and washing machines.”
Left to right: Wayne Harrold of HW Martin Waste Ltd, Matt Smith of Cheshire West and Council; Craig Stevens of HW Martin Waste Ltd, John Lockett of Cheshire West and Chester Council and Sarah Pass of Valpak.
Left to right: Wayne Harrold of HW Martin Waste Ltd, Matt Smith of Cheshire West and Council; Craig Stevens of HW Martin Waste Ltd, John Lockett of Cheshire West and Chester Council and Sarah Pass of Valpak.

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